IMPORTANT UPDATE: The High and Mighty Oz Walt Mossberg of the Wall Street Journal loves Magic Jack.
It kills him to admit it, but admit it he does…
To my surprise, it worked pretty much as advertised. It has a few drawbacks, and extra fees for added services, such as vanity phone numbers. But I found magicJack easy to set up and easy to use, and it yielded decent, if not pristine, call quality. I even tested customer support—a source of complaints online—and found it friendly, fast and responsive.
It’s been quite a while ago since I first installed Magic Jack. I use Magic Jack for a couple things: when the other phone line is busy, or when I need to make a long distance call to Bangalore to ask Boompa to help me undisunfigure my .dll or some other silly tech support issue.
The first Magic Jack review got hundreds of comments – running about 50/50 good/bad. I never had a bad experience with Magic Jack.
I’ve been through some harrowing times with my computer. I got the Antivirus 2009 trojan virus on my computer and it took me about 36 hours (including all the downloading and restarting) to remove it.
I have installed and uninstalled dozens of applications. My point is that every time I booted the computer, Magic Jack came back and worked like a charm.
St. Todd DeCubbville (my BATV installer) purchased one recently from Radio Shack because of the ease of returning it to the store after the trial period.
He never returned it. He is about to go without a landline entirely.
As soon as he gets Google Voice set up and distributed to everyone, he will depend solely on Magic Jack and Sprint for his phone service.
He’s convinced too.
Magic Jack is still rock solid. And I would tell you differently if I felt differently.